Contact

Reporting bugs

The recommended way to report a bug is to use the Gramps Bug Tracker, see How to report bugs. This allows the Gramps Developers to follow a formal method of tracking and resolving your report. Due to the high volume of email that the primary developers receive, there is always a chance that an email may slip through the cracks. Using the bug tracker will make sure that your issue will be handled.

Submitting a Bug Report directly to the Gramps Bugs mailing list is not recommended. However, if you are having problems isolating a bug or suspect that your issue is a known bug, the mail-list is a forum that might help.

Requesting enhancements

Requesting an enhancement can be done either through the gramps-users or gramps-devel mailing lists, or by creating a feature item on the bug tracker. We would prefer that serious requests get submitted to the bug tracker. You switch to Project: Feature Requests on the top right head corner, and select Report Issue. Again, this allows us to formally track the request.

Wiki, Website/Blog, Bug Tracker applications

The Gramps Wiki documentation is a community project. If you notice that documentation is: outdated, incomplete, entirely missing, or not yet translated into your native language; request a WikiContributor account and help us improve!

For problems relating to the Gramps site and the applications used to support Gramps, contact the Webmaster or raise the issue on the developer list described below.

Forum

We created a new trial Discourse forum for Gramps at the end of 2019. This is only a trial, but feel free to have a look or sign up for an account. You can use the forum to ask questions and get help from the Gramps community as well as keeping up to date with the latest development plans.

Mailing lists

Mailing Lists, also known as MailLists, are (often uncensored & unmoderated) systems of exchanging mass eMail messages. The messages from validated subscribers are also archived and made available for searching.

There are several mailing lists on various topics related to Gramps:

• gramps-announce (unsubscribe/subscribe, archives) 

  Announcements and general important news items. Very low traffic.

• gramps-users (unsubscribe/subscribe, archives)

  Discussions on using Gramps. Medium traffic.

• gramps-bugs (unsubscribe/subscribe, archives)

  Filing and tracking of bugs in the software. Low traffic

• gramps-devel (unsubscribe/subscribe, archives)

  For issues relating to software development. Medium traffic.

Alternatively, if the Sourceforge site is not available, use the copy of the mailing lists stored on nabble.com(Note that nabble logins are not secure please only subscribe via the sourceforge mailing list.). However, if you want to use nabble to send messages (as opposed to just reading them) then you must have subscribed to the related sourceforge mailing list first.

IRC (Internet Relay Chat)

Please feel free to drop by on channel #gramps over at irc.freenode.net server. All users and developers are welcome!

You can use the freenode Web IRC to connect if you do not have an IRC client.

Some IRC guides:

• Tutorial Using the IRC Network Wikipedia
• An IRC Tutorial

Copyright infringements

Please, mail the Developers mailing list (subscribe first) with the wiki page containing the infringement, as well as the manner of infringement.

See also

• Team