Difference between revisions of "Contact"
m (→Mailing lists: match wording on https://gramps-project.org/blog/contact/)
m (→Official: already shown under the Official section ./ so the "new trial" wording seems to be an oversight as not mentioned on https://gramps-project.org/blog/contact/)
|Line 49:||Line 49:|
* [https://forum.gramps-project.org/ Discourse forum for Gramps]:
* [https://forum.gramps-project.org/ Discourse forum for Gramps]: You can use the forum to [https://gramps.discourse.group/t/tutorial-videos/126 discover tutorial videos], ask questions and get help from the Gramps community. It is also a great place to keep up-to-date with the latest development plans.
Revision as of 05:01, 6 October 2022
For anyone needing support using Gramps open source genealogy software, please visit the Gramps Forum, powered by Discourse. Our community will gladly help you.
The recommended way to report a bug is to use the Gramps Bug Tracker, see How to report bugs. This allows the Gramps Developers to follow a formal method of tracking and resolving your report. Due to the high volume of email that the primary developers receive, there is always a chance that an email may slip through the cracks. Using the bug tracker will make sure that your issue will be handled.
Submitting a Bug Report directly to the Gramps Bugs mailing list is not recommended. However, if you are having problems isolating a bug or suspect that your issue is a known bug, the mail-list is a forum that might help.
Requesting an enhancement, we would prefer that serious requests get submitted to the bug tracker. This allows us to formally track the request. Create a feature request on the Gramps Bug Tracker, you switch to Project: Feature Requests on the top right corner, and select Report Issue.
The Gramps Wiki documentation is a community project. If you notice that documentation is: outdated, incomplete, entirely missing, or not yet translated into your native language; request a WikiContributor account and help us improve!
Editing MediaWiki pages can be a frustrating skill to learn. After logging in to your account, you can start by raising questions or making suggestions on the Discussion pages. We'll help you with the actual editing while you learn the tools.
Reporting problems with the contact applications
For problems relating to the Gramps site and the applications used to support Gramps, contact the Webmaster or raise the issue on the developer maillist described below.
Mailing Lists, also known as MailLists, are (often uncensored & unmoderated) systems of exchanging mass Email messages. The messages from validated subscribers are also archived and made available for searching.
There are several older mailing lists on various topics related to Gramps ( but we recommend joining the forum below):
- Discourse forum for Gramps: You can use the forum to discover tutorial videos, ask questions and get help from the Gramps community. It is also a great place to keep up-to-date with the latest development plans. Feel welcome to have a look or sign up for an account.
There are also some independently operated groups:
- On Reddit The Gramps Project was created by mvuijlst in 2012.
- On Facebook the GRAMPS for Genealogists group was created by Tom Shaw 2015. (The I use GRAMPS group was created by Dan Garnitz in 2009 and discontinued in 2022.)
- On Google Groups "Gramps Finland" is for information exchange between Finnish users of Gramps.
- On Facebook, the Dansk gramps brugergruppe exist for Danish Gramps users.
- On the Genealogy Stackexchange questions marked gramps can be asked.
- On Geneanet > Forum Home > French Forums > Genealogy discussions > Genealogy software > Gramps, the mutual support forum for French Gramps users.
You have two options.
IRC (Internet Relay Chat)
Please feel free to drop by on channel #gramps over at irc.libera.chat server. All users and developers are welcome!
Some IRC guides:
Matrix Chat room
A trial Matrix chat room has been set up see:
Please, mail the Developers mailing list (subscribe first) with the wiki page containing the infringement, as well as the manner of infringement.