Difference between revisions of "Contact"

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==Requesting enhancements==
 
==Requesting enhancements==
  
Requesting an enhancement can be done either through the gramps-users or gramps-devel mailing lists, or by [https://gramps-project.org/bugs/ creating a feature item] on the bug tracker. We would prefer that serious requests get submitted to the bug tracker. You switch to '''Project: Feature Requests''' on the top right head corner, and select '''Report Issue'''. Again, this allows us to formally track the request.
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Requesting an enhancement, we would prefer that serious requests get submitted to the [[Using_the_bug_tracker|bug tracker]]. This allows us to formally track the request. Create a feature request on the [https://gramps-project.org/bugs/ Gramps Bug Tracker], you switch to '''Project: Feature Requests''' on the top right corner, and select '''Report Issue'''.
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Alternatively you can informally ask through the [https://lists.sourceforge.net/lists/listinfo/gramps-users gramps-users] or [https://lists.sourceforge.net/lists/listinfo/gramps-devel gramps-devel] mailing lists, but as mentioned use the [[Using_the_bug_tracker|bug tracker]] to create a feature request please.
  
 
==Wiki, Website/Blog, Bug Tracker applications==
 
==Wiki, Website/Blog, Bug Tracker applications==
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*;gramps-devel ([https://lists.sourceforge.net/lists/listinfo/gramps-devel unsubscribe/subscribe], [https://sourceforge.net/p/gramps/mailman/gramps-devel/ archives]): For issues relating to software development. Medium traffic.
 
*;gramps-devel ([https://lists.sourceforge.net/lists/listinfo/gramps-devel unsubscribe/subscribe], [https://sourceforge.net/p/gramps/mailman/gramps-devel/ archives]): For issues relating to software development. Medium traffic.
 
Alternatively, if the Sourceforge site is not available, use the copy of the mailing lists stored on [http://gramps.1791082.n4.nabble.com/ nabble.com]({{man menu|Note that nabble logins are not [http://www.stealmylogin.com/ secure] please only subscribe via the sourceforge mailing list.}}). However, if you want to use nabble to send messages (as opposed to just reading them) then you must have subscribed to the related sourceforge mailing list first.
 
  
 
==Forum==
 
==Forum==
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* On Facebook the [https://www.facebook.com/groups/370692133138445/ GRAMPS for Genealogists] group was created by Tom Shaw 2015.
 
* On Facebook the [https://www.facebook.com/groups/370692133138445/ GRAMPS for Genealogists] group was created by Tom Shaw 2015.
 
* On Google Groups [https://groups.google.com/forum/#!forum/gramps-finland "Gramps Finland"] is for information exchange between Finnish users of Gramps.
 
* On Google Groups [https://groups.google.com/forum/#!forum/gramps-finland "Gramps Finland"] is for information exchange between Finnish users of Gramps.
* On Facebook the [https://www.facebook.com/groups/363213654297545/ Dansk gramps brugergruppe] exist for ''Danish Gramps users.''
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* On Facebook, the [https://www.facebook.com/groups/363213654297545/ Dansk gramps brugergruppe] exist for ''Danish Gramps users.''
 
* On the [http://genealogy.stackexchange.com/questions/tagged/gramps Genealogy Stackexchange] questions marked '''[http://genealogy.stackexchange.com/questions/ask?tags=gramps gramps]''' can be asked.
 
* On the [http://genealogy.stackexchange.com/questions/tagged/gramps Genealogy Stackexchange] questions marked '''[http://genealogy.stackexchange.com/questions/ask?tags=gramps gramps]''' can be asked.
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* On [https://geneanet.org/legal/geneanet/ Geneanet] > Forum Home > French Forums > Genealogy discussions > Genealogy software > [https://www.geneanet.org/forum/viewforum.php?f=55945 Gramps], the mutual support forum for ''French Gramps users.''
  
==IRC (Internet Relay Chat)==
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==Chat Room==
Please feel free to drop by on channel '''[irc://irc.freenode.net/#gramps #gramps]''' over at '''irc.freenode.net''' server. All users and developers are welcome!
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You have two options.
  
You can use the [https://webchat.freenode.net/#gramps freenode Web IRC] to connect if you do not have an [https://en.wikipedia.org/wiki/Comparison_of_Internet_Relay_Chat_clients IRC client].
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===IRC (Internet Relay Chat)===
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Please feel free to drop by on channel '''[irc://irc.libera.chat/#gramps #gramps]''' over at '''irc.libera.chat''' server. All users and developers are welcome!
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You can use the [https://web.libera.chat/#gramps Libera Chat Web IRC] to connect if you do not have an [https://en.wikipedia.org/wiki/Comparison_of_Internet_Relay_Chat_clients IRC client].
  
 
Some IRC guides:
 
Some IRC guides:
 
*[https://en.wikipedia.org/wiki/Wikipedia:IRC/Tutorial Tutorial Using the IRC Network] Wikipedia
 
*[https://en.wikipedia.org/wiki/Wikipedia:IRC/Tutorial Tutorial Using the IRC Network] Wikipedia
 
*[https://www.irchelp.org/faq/irctutorial.html An IRC Tutorial]
 
*[https://www.irchelp.org/faq/irctutorial.html An IRC Tutorial]
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===Matrix Chat room===
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A trial Matrix chat room has been set up see:
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* https://gramps.discourse.group/t/new-matrix-chat-room/236
  
 
==Copyright infringements==
 
==Copyright infringements==

Revision as of 01:48, 16 July 2021

Reporting bugs

The recommended way to report a bug is to use the Gramps Bug Tracker, see How to report bugs. This allows the Gramps Developers to follow a formal method of tracking and resolving your report. Due to the high volume of email that the primary developers receive, there is always a chance that an email may slip through the cracks. Using the bug tracker will make sure that your issue will be handled.

Submitting a Bug Report directly to the Gramps Bugs mailing list is not recommended. However, if you are having problems isolating a bug or suspect that your issue is a known bug, the mail-list is a forum that might help.

Requesting enhancements

Requesting an enhancement, we would prefer that serious requests get submitted to the bug tracker. This allows us to formally track the request. Create a feature request on the Gramps Bug Tracker, you switch to Project: Feature Requests on the top right corner, and select Report Issue.

Alternatively you can informally ask through the gramps-users or gramps-devel mailing lists, but as mentioned use the bug tracker to create a feature request please.

Wiki, Website/Blog, Bug Tracker applications

The Gramps Wiki documentation is a community project. If you notice that documentation is: outdated, incomplete, entirely missing, or not yet translated into your native language; request a WikiContributor account and help us improve!

For problems relating to the Gramps site and the applications used to support Gramps, contact the Webmaster or raise the issue on the developer list described below.

Mailing lists

Mailing Lists, also known as MailLists, are (often uncensored & unmoderated) systems of exchanging mass Email messages. The messages from validated subscribers are also archived and made available for searching.

There are several mailing lists on various topics related to Gramps:

Forum

Official

  • Discourse forum for Gramps: We created a new trial Discourse forum for Gramps at the end of 2019. This is only a trial, but feel free to have a look or sign up for an account. You can use the forum to ask questions and get help from the Gramps community as well as keeping up to date with the latest development plans.

Unofficial

There are also some independently operated groups:

Chat Room

You have two options.

IRC (Internet Relay Chat)

Please feel free to drop by on channel #gramps over at irc.libera.chat server. All users and developers are welcome!

You can use the Libera Chat Web IRC to connect if you do not have an IRC client.

Some IRC guides:

Matrix Chat room

A trial Matrix chat room has been set up see:

Copyright infringements

Please, mail the Developers mailing list (subscribe first) with the wiki page containing the infringement, as well as the manner of infringement.

See also