Difference between revisions of "Contact"

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The recommended way to report a bug is to use the [https://gramps-project.org/bugs/ Gramps Bug Tracker], see [[How to report bugs]]. This allows the Gramps Developers to follow a formal method of tracking and resolving your report. Due to the high volume of email that the primary developers receive, there is always a chance that an email may slip through the cracks. Using the bug tracker will make sure that your issue will be handled.
 
The recommended way to report a bug is to use the [https://gramps-project.org/bugs/ Gramps Bug Tracker], see [[How to report bugs]]. This allows the Gramps Developers to follow a formal method of tracking and resolving your report. Due to the high volume of email that the primary developers receive, there is always a chance that an email may slip through the cracks. Using the bug tracker will make sure that your issue will be handled.
  
Submitting a Bug Report directly to the [http://lists.sourceforge.net/mailman/listinfo/gramps-bugs Gramps Bugs mailing list] is not recommended. However, if you are having problems isolating a bug or suspect that your issue is a known bug, the maillist is a forum that might help.
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Submitting a Bug Report directly to the [https://sourceforge.net/projects/gramps/lists/gramps-bugs Gramps Bugs mailing list] is not recommended. However, if you are having problems isolating a bug or suspect that your issue is a known bug, the maillist is a forum that might help.
  
 
==Requesting enhancements==
 
==Requesting enhancements==

Revision as of 06:03, 20 September 2019

Reporting bugs

The recommended way to report a bug is to use the Gramps Bug Tracker, see How to report bugs. This allows the Gramps Developers to follow a formal method of tracking and resolving your report. Due to the high volume of email that the primary developers receive, there is always a chance that an email may slip through the cracks. Using the bug tracker will make sure that your issue will be handled.

Submitting a Bug Report directly to the Gramps Bugs mailing list is not recommended. However, if you are having problems isolating a bug or suspect that your issue is a known bug, the maillist is a forum that might help.

Requesting enhancements

Requesting an enhancement can be done either through the gramps-users or gramps-devel mailing lists, or by creating a feature item on the bug tracker. We would prefer that serious requests get submitted to the bug tracker. You switch to Project: Feature Requests on the top right head corner, and select Report Issue. Again, this allows us to formally track the request.

Wiki, Website/Blog, Bug Tracker applications

The Gramps Wiki documentation is a community project. If you see documentation that is: outdated, incomplete, entirely missing, or not yet translated into your native language; request a Wiki Contributor account and help us improve!

For problems relating to the Gramps site and the applications used to support Gramps, contact the Webmaster or raise the issue on the developer list described below.

Mailing lists

There are several mailing lists on various topics related to Gramps:

Alternatively if the Sourceforge site is not available, use the copy of the mailing lists stored on nabble.com. However, if you want to use nabble to send messages (as opposed to just reading them) then you must have subscribed to the related sourceforge mailing list first.

IRC (Internet Relay Chat)

Please feel free to drop by on channel #gramps over at irc.freenode.net server. All users and developers are welcome!

You can use the freenode Web IRC to connect if you do not have an IRC client.

Some IRC guides:

Copyright infringements

Please, mail the Developers mailing list (subscribe first) with the wiki page containing the infringement, as well as the manner of infringement.

See also