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Contact

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{{languages|Contact}}
==Reporting bugs==
The recommended way to report a bug is to use the [[Categoryhttps:Documentation]//gramps-project.org/bugs/ Gramps Bug Tracker], see [[Category:Community/GeneralUsing the bug tracker|How to report bugs]]. This allows the Gramps Developers to follow a formal method of tracking and resolving your report. Due to the high volume of email that the primary developers receive, there is always a chance that an email may slip through the cracks. Using the bug tracker will make sure that your issue will be handled.
Submitting a Bug Report directly to the [https://sourceforge.net/projects/gramps/lists/gramps-bugs Gramps Bugs mailing list] is not recommended. However, if you are having problems isolating a bug or suspect that your issue is a known bug, the mail-list is a forum that might help.
==Reporting bugsRequesting enhancements==
The recomended way Requesting an enhancement, we would prefer that serious requests get submitted to report a the [[Using_the_bug_tracker|bug is tracker]]. This allows us to use formally track the request. Create a feature request on the [httphttps://bugs.gramps-project.org GRAMPS /bugs/ Gramps Bug Tracker], see [[How you switch to report bugs]]. This allows '''Project: Feature Requests''' on the Gramps Developers to follow a formal method of tracking top right corner, and resolving your report. Due to the high volume of email that the primary developers receive, there is always a chance that an email may slip through the cracks. Using the bug tracker will make sure that your issue will be handledselect '''Report Issue'''.
Bug reports submitted, directly to Alternatively you can informally ask through the [httphttps://lists.sourceforge.net/lists/listinfo/gramps-users gramps-users] or [https://lists.sourceforge.net/mailmanlists/listinfo/gramps-bugs GRAMPS Bugs devel gramps-devel] mailing listlists, but as mentioned use the [[Using_the_bug_tracker|bug tracker]] are not recommendedto create a feature request please.
==Requesting enhancementsWiki, Website/Blog, Bug Tracker applications=={{WikiContributorRecruiting}}
Requesting an enhancement can be done either through For problems relating to the Gramps site and the gramps-users or gramps-devel mailing listsapplications used to support Gramps, or by contact the [httpmailto://bugs.[email protected]gramps-project.org/ creating a feature itemWebmaster] on the bug tracker. We would prefer that serious requests get submitted to or raise the bug tracker. You switch to '''Project: Feature Requests''' issue on the top right head corner, and select '''Report Issue'''. Again, this allows us to formally track the requestdeveloper list described below.
==Mailing lists==
Mailing Lists, also known as MailLists, are (often uncensored & unmoderated) systems of exchanging mass Email messages. The messages from validated subscribers are also archived and made available for searching.
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**The following part is 'too much introductory detail' for this overview level "Contact" page. Storing as a comment as fodder for a future "What is a MailList and how do I use it" page. **
 
eMail messages are addressed to the MailList and then (if from a valid subscriber) mass-forwarded to a constantly changing list of subscribers. Subscribers can opt to have individual messages delivered immediately or collated into digests delivered periodically. The validated messages are also archived and made available for searching.
 
The typical method of joining a MailList is by 'opt-in' (manually subscribing) or 'opt-out' (being automatically added by a data-scraper). Gramp maillist are strictly 'opt-in'.
 
An eMail thread is a set of email messages that includes all the replies in direct response to a specific posted eMail message. Threads are historically reconstructed digests of the Reply sequence.
There are several mailing lists on various topics related to GRAMPS:Searches of the archives may return Flat digests (all messages, sequenced be order posted), Threaded digests (all messages, sequenced a tree showing which message spawned each reply), or in snapshots (one message at a time). -->
*;gramps-announce ([http://There are several mailing lists.sourceforge.net/lists/listinfo/gramps-announce subscribe], [http://sourceforge.net/mailarchive/forum.php?forum_name=gramps-announce archives]) on various topics related to Gramps: Announcements and general important news items. Very low traffic.
*;gramps-users announce ([httphttps://lists.sourceforge.net/projects/gramps/lists/listinfo/gramps-users announce unsubscribe/subscribe], [httphttps://sourceforge.net/mailarchivep/gramps/mailman/forum.php?forum_name=gramps-users announce/ archives]): Discussions on using GRAMPSAnnouncements and general important news items. Medium Very low traffic.
*;gramps-bugs users ([httphttps://lists.sourceforge.net/lists/listinfo/gramps-bugs users unsubscribe/subscribe], [httphttps://sourceforge.net/mailarchivep/gramps/mailman/forum.php?forum_name=gramps-bugs users/ archives]): Filing and tracking of bugs in the softwareDiscussions on using Gramps. Low Medium traffic.
*;gramps-windows bugs ([httphttps://lists.sourceforge.net/lists/listinfo/gramps-windows bugs unsubscribe/subscribe], [httphttps://sourceforge.net/mailarchivep/gramps/mailman/forum.php?forum_name=gramps-windows bugs/ archives]): Issues specifically related to GRAMPS on Microsoft WindowsFiling and tracking of bugs in the software. Medium Low traffic.
*;gramps-devel ([httphttps://lists.sourceforge.net/lists/listinfo/gramps-devel unsubscribe/subscribe], [httphttps://sourceforge.net/mailarchivep/gramps/mailman/forum.php?forum_name=gramps-devel / archives]): For issues relating to software development. Medium traffic.
If the Sourceforge site is too slow to your liking, use the copy of the mailing lists stored [http://gramps.1791082.n4.nabble.com/ on nabble.com].==Forum==
==IRC (Internet Relay Chat)=Official===Please feel free to drop by on channel '''* [irchttps://ircforum.freenodegramps-project.netorg/ Discourse forum for Gramps]: We created a new trial [https:/#gramps #/forum.gramps-project.org/ Discourse forum for Gramps]''' over at '''ircthe end of 2019.freenodeThis is only a trial, but feel free to have a look or sign up for an account.net''' serverYou can use the forum to ask questions and get help from the Gramps community as well as keeping up to date with the latest development plans. All users and developers are welcome!
You can ===Unofficial===There are also some independently operated groups:* On Facebook the [https://www.facebook.com/groups/21123310825/ I use GRAMPS] group was created by Dan Garnitz in 2009.* On Reddit [https://www.reddit.com/r/gramps/ The Gramps Project] was created by mvuijlst in 2012.* On Facebook the [https://www.facebook.com/groups/370692133138445/ GRAMPS for Genealogists] group was created by Tom Shaw 2015.* On Google Groups [https://groups.google.com/forum/#!forum/gramps-finland "Gramps Finland"] is for information exchange between Finnish users of Gramps.* On Facebook, the [https://www.facebook.com/groups/363213654297545/ Dansk gramps brugergruppe] exist for ''Danish Gramps users.''* On the [http://webchatgenealogy.freenodestackexchange.netcom/questions/tagged/gramps Genealogy Stackexchange] questions marked '''[http://genealogy.stackexchange.com/questions/ask?channelstags=gramps&uiogramps]''' can be asked.* On [https://geneanet.org/legal/geneanet/ Geneanet] > Forum Home > French Forums > Genealogy discussions > Genealogy software > [https://www.geneanet.org/forum/viewforum.php?f=d4 freenode 55945 Gramps], the mutual support forum for ''French Gramps users.'' ==Chat Room==You have two options. ===IRC (Internet Relay Chat)===Please feel free to drop by on channel '''[irc://irc.libera.chat/#gramps #gramps]''' over at '''irc.libera.chat''' server. All users and developers are welcome! You can use the [https://web.libera.chat/#gramps Libera Chat Web IRC] to connect if you do not have an [https://secureen.wikimediawikipedia.org/wikipediawiki/Comparison_of_Internet_Relay_Chat_clients IRC client]. Some IRC guides:*[https://en.wikipedia.org/wiki/Comparison_of_Internet_Relay_Chat_clients Wikipedia:IRC/Tutorial Tutorial Using the IRC Network] Wikipedia*[https://www.irchelp.org/faq/irctutorial.html An IRC clientTutorial===Matrix Chat room=== A trial Matrix chat room has been set up see:* https://gramps.discourse.group/t/new-matrix-chat-room/236
==Copyright infringements==
Please, mail the Developers mailing list ([httphttps://lists.sourceforge.net/projects/gramps/lists/listinfo/gramps-devel subscribe first]) with the wiki page containing the infringement, as well as the manner of infringement. ==See also==* [[Team]] [[Category:Documentation]][[Category:Community/General]]

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